Terms & Conditions

Acceptance of Terms

These Terms & Conditions (“Terms”) govern your access to and use of kevinchumd.com (the “Website”), operated by Kevin Chu MD Urology (“we,” “us,” or “our”). By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

Not Medical Advice

The content on this Website is provided for general informational and educational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment, and it does not establish a physician-patient relationship.

Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on this Website.

If you think you may have a medical emergency, call 911 or go to the nearest emergency room immediately. Do not rely on this Website or any electronic communication for urgent medical needs.

Permitted Use

You may use the Website for personal, non-commercial purposes only. You agree not to:

• Use the Website in any way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to any portion of the Website, our servers, or any connected systems.
• Interfere with or disrupt the Website or the networks connected to it.
• Use automated tools — including scrapers, bots, or data miners — to access the Website except as expressly permitted.
• Copy, reproduce, modify, distribute, or create derivative works from Website content without our written permission.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

Intellectual Property

All content on the Website — including text, graphics, logos, photographs, videos, and the overall design — is the property of Kevin Chu MD Urology or its licensors and is protected by copyright, trademark, and other intellectual property laws. UroFill® is a registered trademark of its owner and is used here with permission where applicable.

Appointment Scheduling

Online appointment scheduling is provided through a third-party service (Acuity Scheduling). Submitting a scheduling request does not guarantee an appointment; all requests are subject to confirmation by our office. For urgent concerns, please call us directly.

Communications and Privacy

Communications sent to us through the Website’s contact or scheduling forms are not secure and are not an appropriate channel for sharing sensitive medical information. Do not send protected health information (PHI) through forms, email, or other unencrypted channels. Please see our Privacy Policy for details on how we handle information submitted through the Website.

Third-Party Links

The Website may contain links to websites operated by third parties, including our podcast, Continuum Health, and external resources. We do not control these sites and are not responsible for their content, privacy practices, or any interactions you have with them.

Disclaimer of Warranties

The Website and all content on it are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that the Website will be uninterrupted, error-free, or free of harmful components, nor that the information on it is complete, accurate, or current. To the fullest extent permitted by law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Kevin Chu MD Urology and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, or personal injury — arising out of or related to your use of the Website, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify and hold harmless Kevin Chu MD Urology from any claims, damages, losses, or expenses arising out of your use of the Website, your violation of these Terms, or your violation of any rights of another person or entity.

Governing Law

These Terms and any dispute arising out of or related to them or your use of the Website will be governed by the laws of the State of California, without regard to its conflict-of-law principles. Any legal action must be brought in the state or federal courts located in Los Angeles County, California, and you consent to the personal jurisdiction of those courts.

Changes to These Terms

We may revise these Terms at any time by updating this page. Changes take effect when posted. Your continued use of the Website after any changes means you accept the revised Terms.

Contact

Questions about these Terms can be directed to us: